FAQ

Every day help for our customers

We love to hear from our customers! Whether you have a question, feedback, or need assistance with your order, our friendly customer service team is here to help.

If you need more help

Email: support@boundsensations.com
  •  Bound Sensations Therapy is a unique therapeutic experience that combines sensual bondage techniques with sensory stimulation, designed to promote relaxation, emotional release, and heightened awareness. Our sessions incorporate elements such as soft restraints, sensory deprivation, temperature play, aromatherapy, and sensation play to awaken the senses and reconnect you with your body.
  • Yes, safety is our top priority. All techniques, including bondage and sensory deprivation, are performed by trained professionals in a safe and controlled environment. Each session is tailored to your comfort level, and we ensure clear communication to make sure you feel secure and supported throughout the experience.
  • Absolutely! We offer personalized one-on-one training sessions both in person (in locations like Dublin and Spain) and online. Whether you’re a wellness professional looking to expand your skill set or an individual interested in exploring sensory therapy, our sessions are tailored to your needs and skill level.
  • We offer comprehensive training and certification programs that equip you with the skills and knowledge needed to practice Bound Sensations Therapy professionally. You can enroll in our online courses, one-on-one training sessions, or our Franchisee/Licensing Package, which also includes business support and marketing materials.
  • We offer a variety of sensory therapy kits, including our Bound Sensations Therapy Starter Kit, as well as aromatherapy oils, sensation play tools, and more. You can find all of our products in our Shop section, perfect for those wanting to experience sensory therapy at home.
  • We want you to be completely satisfied with your purchase. If you’re not happy with your product, we offer a 14-day return or exchange policy on eligible items. For more details or to initiate a return, please visit our Returns & Refunds page.